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Overview

Mobile Number Portability (MNP)​

Mobile Number Portability (mentioned from now on as MNP) empowers mobile phone customer to keep their phone numbers, also known as MSISDN (Mobile Station International Subscriber Directory Number) while switching across different service providers or mobile network operators (MNO). Country specific national telecommunications regulation govern this process for each specific country allowing for a smooth transition without disrupting communication services. Therefore, the MNP process is specific and vary across different countries based on the local regulation and technical standards. 1GLOBAL complies designs, maintain and support compliant processes to meet each country-specific local requirement for which owns MVNO license.

Recipient Led Flow​

The recipient operator (the operator to which the user is porting) is responsible for initiating and managing the porting request.

  1. The customers requests the port directly from the recipient service provider.
  2. The recipient service provider submits the porting request with the code to the MNP system and initiates the process.
  3. The donor service provider receives the port-out request, validates the details, and either accepts or rejects the request
  4. For accepted ports, at the scheduled date, a provisioning process begins in the recipient service provider
  5. A deprovisioning process is executed by the donor service provider within the scheduled time window.
  6. The number is transferred once the donor service provider completes the deprovisioning process.

Donnor Led Flow​

  1. The customer requests a porting authorization code (e.g., PAC or PIN) from the current (donor) service provider. The donor service provider generates the code and shares it with the user.
  2. The recipient service provider submits the porting request with the code to the MNP system and initiates the process.
  3. The donor service provider receives the port-out request, validates the details, and either accepts or rejects the request.
  4. For accepted ports, at the scheduled date, a provisioning process begins in the recipient service provider
  5. A deprovisioning process is executed by the donor service provider within the scheduled time window.
  6. The number is transferred once the donor service provider completes the deprovisioning process.